Privacy policy

Effective Date: 29-06-2026

Millétopia, a brand owned and operated by Bonnappetopiia Healthyy Foods LLP ("Millétopia", "we", "our", or "us"), is committed to handling your personal information responsibly, transparently, and in accordance with applicable laws of India. By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information. Information you voluntarily provide to us may include:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Shipping address
  • City, State and PIN Code
  • Order history
  • Customer support communications

B. Payment Information. Payments are processed securely through trusted third-party payment providers. We do not store complete credit card numbers, debit card numbers, CVV, or One-Time Passwords (OTP). Payment information is handled directly by our authorised payment gateway partners in accordance with their own security and privacy standards.

C. Technical Information. When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website pages visited
  • Time spent on pages
  • Referral website
  • Cookies and similar technologies

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders.
  • Deliver purchased products.
  • Send order confirmations and shipping updates.
  • Respond to customer enquiries.
  • Provide customer support.
  • Personalise your shopping experience.
  • Comply with legal obligations.
  • Send promotional communications where you have consented or where permitted by applicable law.

We do not sell your personal information to third parties.

3. Sharing Your Information

To operate our business efficiently, we may share limited information with carefully selected service providers. These may include:

  • E-commerce Platform: our website is powered by trusted e-commerce technology providers, including Shopify.
  • Payment Service Providers: to securely process payments.
  • Courier & Logistics Partners: to pack, ship and deliver your orders.
  • Technology & Analytics Providers: to monitor website performance and improve customer experience.
  • Professional Advisors: where necessary, we may share information with legal, accounting, compliance, or regulatory professionals.
  • Government Authorities: where disclosure is required under applicable law or lawful governmental requests.

4. Marketing Communications

From time to time, we may send updates regarding new product launches, seasonal collections, recipes, offers and promotions, educational content, and brand news.

You may unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in our emails or by contacting our customer support team. Transactional communications relating to your orders may still be sent where necessary.

5. Cookies & Similar Technologies

Our website uses cookies and similar technologies to keep your shopping cart active, improve website performance, remember your preferences, analyse website traffic, understand customer behaviour, and deliver relevant advertising where appropriate. Further information is available in our Cookie Policy below.

6. Data Security

Protecting your information is a responsibility we take seriously. We use reasonable administrative, technical, and organisational safeguards to protect personal information, including:

  • Secure website encryption (SSL/TLS)
  • Secure payment integrations
  • Routine security monitoring
  • Limited access to customer information by authorised personnel only

While we strive to protect your information, no internet-based system can guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfil orders, provide customer support, maintain business records, meet taxation and accounting requirements, resolve disputes, and comply with applicable laws. Once information is no longer required, we take reasonable steps to securely delete or anonymise it where appropriate.

8. Your Privacy Rights

Subject to applicable law, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your details.
  • Withdraw marketing consent.
  • Request deletion of information where legally permissible.

Some information may need to be retained to satisfy legal or regulatory obligations.

9. Children's Privacy

Millétopia products are intended for general household consumption. Our website and services are not directed at children, and we do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to external websites operated by third parties. These websites maintain their own privacy policies and practices. Millétopia is not responsible for the privacy practices or content of external websites.

11. International Visitors

Millétopia currently operates primarily within India. If visitors access our website from outside India, they acknowledge that their information may be processed and stored in accordance with Indian laws and this Privacy Policy.

12. Changes to this Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in business operations, technology, legal requirements, and industry practices.

We collect only the information necessary to serve our customers, safeguard it responsibly, and use it transparently. We believe trust extends beyond the products we create; it includes how we protect the information our customers choose to share with us.

Cookie Policy

Effective Date: 29-06-2026

Millétopia ("we", "our", or "us"), a brand owned and operated by Bonnappetopiia Healthyy Foods LLP, uses cookies and similar technologies to provide you with a secure, efficient, and personalised browsing experience.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile phone, tablet, or other device when you visit a website. They help websites remember your actions and preferences over a period of time, making your browsing experience smoother, faster, and more personalised. Cookies cannot access information stored elsewhere on your device or install software on your device.

2. Why We Use Cookies

We use cookies to improve the functionality, performance, and security of our website. Cookies help us:

  • Keep products in your shopping cart.
  • Enable secure checkout.
  • Remember your browsing preferences.
  • Improve website performance.
  • Measure the effectiveness of our marketing campaigns.

3. Types of Cookies We Use

A. Essential Cookies. These cookies enable features such as secure login, shopping cart functionality, the checkout process, order processing, website security, and fraud prevention. Without these cookies, certain features of the website may not function correctly. Because they are essential to the operation of the website, these cookies cannot generally be disabled through our systems.

B. Functional Cookies. Functional cookies remember your preferences to improve future visits, including preferred language, region, previously viewed products, saved preferences, and session information. These cookies help create a more personalised experience.

C. Analytics & Performance Cookies. Analytics cookies help us understand how visitors interact with our website, including number of visitors, pages visited, time spent on pages, navigation paths, device type, browser type, general geographic region, and website performance metrics. The information collected is generally aggregated and does not directly identify individual users.

D. Marketing & Advertising Cookies. Marketing cookies help us deliver advertisements and promotional content that may be more relevant to your interests, through partners such as Google Ads, Meta (Facebook & Instagram), and other trusted digital advertising partners. These cookies do not provide advertisers with unrestricted access to your personal information.

4. Third-Party Cookies

Certain cookies may be set by third-party services we use. These may include Shopify (our e-commerce platform), payment gateway providers, logistics integrations, website analytics providers, and marketing and advertising platforms. These third parties operate under their own privacy policies and cookie practices.

5. Managing Cookies

Most internet browsers allow you to manage cookies through their settings. You may choose to accept all cookies, block certain cookies, delete previously stored cookies, or receive notifications before cookies are stored. Please note that disabling cookies may affect the functionality of certain features of our website, including shopping cart functionality and secure checkout.

6. Consent

By continuing to browse the website after providing consent, you acknowledge and accept our use of cookies as described in this Policy. You may withdraw or modify your cookie preferences at any time through your browser settings or any cookie preference tools made available on our website.

7. Do Not Track Signals

Some internet browsers provide a "Do Not Track" ("DNT") feature. There is currently no uniform standard for responding to such signals. Accordingly, our website may not respond differently when such signals are received. We continue to monitor developments in applicable privacy standards and may update our practices where appropriate.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in applicable laws and regulations, technology, website functionality, and business practices. We use cookies responsibly, transparently, and only to support the secure operation of our website, improve our services, and better understand how we can serve our customers.

9. Contact

For any privacy-related queries, please contact us at sayhello.themilletopia@gmail.com.

Millétopia, a brand of Bonnappetopiia Healthyy Foods LLP
Registered Office: 18-B AD Block, Pitampura, New Delhi 110034, India
Website: www.themilletopia.com